Central SaaS infrastructure: web chat and WhatsApp integration without installing software on the customer server. https://api.rfragent.com.tr/health
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AI sales and support platform

Wherever your customer reaches out,
AI responds from here.

A company-specific AI employee that welcomes customers from your website or WhatsApp line, answers questions and hands over to your team when needed.

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RFR Agent◉   Gelen kutusu✧   AI asistan▤   Bilgi tabanı↗   Raporlar
Her görüşme, tek yerde.ÖRNEK GÖRÜNÜM
Yeni bir başlangıçWeb sohbeti · Ürün bilgisi
Doğru bilgi, hızlı yanıtWhatsApp · Müşteri desteği
Ekibiniz devralabilirCanlı temsilci · Görüşme geçmişi
RFR Agent · Örnek görüşme

Web sitemdeki müşteri sorularını tek yerden yönetebilir miyim?

Elbette! Web sohbetlerini merkezi gelen kutusunda takip edebilir, asistanınızı kendi bilgi tabanınızla yapılandırabilirsiniz.

Yapay zekâ + ekibiniz, birlikte.
500+Scalable monthly conversation volume
2 channelsWeb chat and WhatsApp on the same AI engine
One codeWidget script added to the customer website
PanelCompany, content, rule and conversation management

Solutions

Manage customer communication for different industries from one center

Each company receives a separate account, knowledge base, widget code, channel setting and reporting area. The core system remains centralized.

01

Web Chat Widget

Added to the customer website with a single line of code and works on mobile and desktop.

02

WhatsApp Connection

Webhook and channel structure is ready for the official Meta Cloud API.

03

Admin Panel

Companies, bot rules, knowledge base and conversations are managed from one panel.

04

AI Response Engine

Answers according to approved content and transfers risky topics to a representative.

05

Multi Industry

Adaptable to healthcare, education, e-commerce, consulting, service and similar fields.

06

Reporting

Conversation volume, leads, takeover and resolution rates are tracked.

One inbox

Manage every customer conversation from one screen.

Web chat, WhatsApp and human takeover share the same conversation history. Your team always sees the full context.

  • 01
    Company-specific AIEach company has its own expertise, rules and knowledge base.
  • 02
    Natural handoverAI transfers the conversation with its history when a human is needed.
  • 03
    Measurable communicationVolume, AI usage and outcomes are visible from the panel.
AI SupportAI ONLINE
Web ChatI want to learn about pricing and the onboarding process.
WhatsAppI would like information about your products and services.
Web ChatHello, how can we help you today?
Hello, how can we help you today?
I would like information about your products and services.
Of course. Briefly describe your need and I can suggest the right solution area.
I want to learn about pricing and the onboarding process.
I can prepare a suitable offer or transfer you to a representative. Sharing your contact information is enough.

Setup in 6 Steps

Companies go live without touching their own server.

The sales goal is simple: the company connects through DNS or a widget code and all management is handled from the central panel.

Company is created

Company account, authorized users and package information are created in the panel.

Widget code is generated

The company receives its own integration code to add to its website.

DNS is connected

If needed, chat.customer-domain.com is pointed to the central chat domain.

Knowledge base is loaded

FAQs, services, pricing guidance and restricted topics are defined.

Channels are enabled

Channel settings are activated for web chat and WhatsApp.

Performance is reported

Conversations, leads and KPI cards are tracked from the panel.

Artificial Intelligence

A bounded AI assistant that guides users toward sales.

The bot answers only within the topics allowed by the company. If information is missing, it does not invent; it transfers to a representative or collects the required form details.

Plan AI Flow

Topic limits

Allowed and restricted answer areas are defined from the panel.

Marketing tone

Soft sales, offer collection and appointment guidance rules are defined.

Live takeover

Sensitive or complex conversations can be transferred to an operator.

Plans

Plans that grow with your conversations.

Choose by monthly AI response volume. Every plan runs on your company expertise and knowledge base.

4.000AI responses / month

How many AI responses do you need? Web chat and automation usage is tracked transparently in your panel.

1001K4K15K50K

Free

RFR Agent deneyimini ücretsiz başlatın.

100 AI responses / month
Free
  • Web AI chatbot
  • 100 aylık mesaj
  • Temel bilgi tabanı
  • 1 panel kullanıcısı
Start now

Starter

Web chatbotunu hızla yayına almak isteyen küçük ekipler için.

1.000 AI responses / month
2.500 TL / month
  • Web AI chatbot
  • Firma uzmanlık profili
  • Bilgi tabanı ve dokümanlar
  • Temel raporlar
  • 2 panel kullanıcısı
Start now
Recommended

Growth

WhatsApp ve web görüşmelerini tek merkezde büyüten ekipler için.

4.000 AI responses / month
5.000 TL / month
  • Starter paketindeki her şey
  • WhatsApp Cloud API ve Coexistence
  • Gelişmiş raporlar
  • Temsilci devri
  • 5 panel kullanıcısı
Start now

Pro

Yüksek hacim, özel alan adı ve daha büyük ekipler için.

15.000 AI responses / month
9.500 TL / month
  • Growth paketindeki her şey
  • Özel chatbot alan adı
  • Yüksek kullanım kotası
  • Öncelikli destek
  • 15 panel kullanıcısı
Start now

Enterprise

Kuruma özel kota, güvenlik ve entegrasyon planı.

50.000 AI responses / month
Custom quote
  • Pro paketindeki her şey
  • Kuruma özel kotalar
  • Özel entegrasyonlar
  • Öncelikli teknik ekip
  • Kurumsal SLA seçenekleri
Start now

No card required for FreeSetup starts automatically

Integration

The customer integration code is ready.

Each company receives a unique tenant value. The code is added to the website and replies are served through the central API.

<script src="https://chat.rfragent.com.tr/widget.js" data-tenant="rfr-agent" data-widget-key="16fee9e16522468355537d923479ae0510889bdc7db5877a" data-api="https://api.rfragent.com.tr"></script>
AI SupportWeb Chat
Hello, how can we help you today?
I would like information about your products and services.
Of course. Briefly describe your need and I can suggest the right solution area.
I want to learn about pricing and the onboarding process.
I can prepare a suitable offer or transfer you to a representative. Sharing your contact information is enough.

FAQ

Frequently asked questions

Does the customer need to install it on their own server?

No. The company only adds the widget code or points the chat subdomain to the central system through DNS.

Will each company see its own panel?

Yes. Company users see their own conversations, settings and knowledge base. The system admin manages all companies.

Can WhatsApp be connected later?

Yes. After web chat is working, messages from WhatsApp Cloud API can be connected to the same AI engine.

Is it only suitable for specific industries?

No. Since the knowledge base and rules are company-specific, it can be adapted to different industries.

Is it hard to move to another domain?

No. Domains are managed through environment settings; fixed domains are not hard-coded.

Start today

Grow customer communication together with AI.

Create your free company account, define your expertise and prepare your first web chatbot in minutes.

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